Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago

Game has glitchy lines across the whole screen

Some users are reporting glitched lines across their entire game screen when playing since updating to the 1.58/November/Discover University patch. The screen looks like this: (thanks to li...
mac
Vetaforever's avatar
Vetaforever
6 years ago

1. Clicking two triangles switches the game to fullscreen. Glitches return. Need to go to menu, to change back to window mode.

2. In window mode can freely shrink-expand the window without glitches. Double-click on title panel, to automatically expand window to maximum size - no glitches.

Google didnt help.

dzm06's avatar
dzm06
6 years ago
@Vetaforever That's a big help. Thanks for the experiments! Looks like running Windowed, but expanded to full screen, is the workaround until the root problem is identified.

It might be helpful if you can go to your "About this Mac" (Apple Menu -> About this Mac) and tell us what your GPU is and the specific version of High Sierra (10.13.?). If you're behind on Apple's High Sierra patches, would you be willing to try updating? Or would you be willing to try bumping to Mojave (10.14) or Catalina (10.15)? I have NO idea if this would help, so I totally understand if the answer is "not until I know it'll make things better."
  • Vetaforever's avatar
    Vetaforever
    6 years ago
    @dzm06 Thank you for your answer.
    High Sierra 10.13.6.
    GPU - Intel Iris pro 1536 mb
    All updates doing asap. System working very well.
    Doesn't really want to bother with moving from Sierra, until there will be more serious issues.
    Window mode is fine by now. But if there will be some easy solution for fullscreen - I am interested.
    I'll just wait here.

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,155 PostsLatest Activity: 27 minutes ago

Community Highlights