Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago

Game has glitchy lines across the whole screen

Some users are reporting glitched lines across their entire game screen when playing since updating to the 1.58/November/Discover University patch. The screen looks like this: (thanks to li...
mac
dzm06's avatar
dzm06
6 years ago
@lilyinsimland If you could tell us more about your Mac, it would be a big help. If you go to the Apple menu and select About This Mac, can you copy/paste the information about the model and the graphics/GPU installed?

For this specific problem it looks similar to an issue that some other players have had that was improved by switching from Full Screen mode to Windowed mode (you can do this in the game options after you launch The Sims). Once in Windowed mode you can double-click the title bar of the winow to expand it to fill the screen. Does this work for you?
lilyinsimland's avatar
lilyinsimland
6 years ago

Here are the info you asked for!

iMac (Retina 4K, 21.5-inch, Late 2015)

Processor  3.1 GHz Quad-Core Intel Core i5

Graphics  Intel Iris Pro Graphics 6200 1536 MB

 

 

I can definitely try that, for the moment I've also tried repairing the game and I'm currently resetting to factory settings as well. 

I'll update. 

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