Forum Discussion
Bluebellflora
6 years agoHero+
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Some 2012 Macs with low specs seem to be experiencing this and possible later machines with low specs. Knowing your exact Mac will help 🙂
- greyzonesims6 years agoNew Traveler
Hi! Thank you for helping.
- Operating System (Version) - 10.14.6
- Mac model - Macbook Pro (2017)
- Processor - 2.3 GHz Intel Core i5
- Memory (RAM) - 9 GB 2133MHz LPDDR3
- Graphics - Intel Iris Plus Graphics 640 1536 MB
I have tried repairing the game and removing mods.
- greyzonesims6 years agoNew Traveler
- Bluebellflora6 years agoHero+@greyzonesims
Thanks 🙂 If you play in windowed mode and minimise the window by clicking on the little yellow button in the top left corner does it still crash?
Out of curiosity, are you sure you have 9GB RAM? That wouldn't be a configuration Apple would offer.