Forum Discussion

Anonymous

11 years ago

Solved

Help! Sims 4 won't install on mac

I've been trying to install sims 4 mac/pc download on my mac for a while. Whenever i click the orange 'Install' button, nothing happens at all. Sometimes if I click it alot of times a blue and white bar with text saying 'Installing' will appear for a second but go away. It downloaded fine, it just won't install. I've never had a problem with installing any other games. Help!!

mac

Anonymous
11 years ago
You have to order the OS X Lion 10.7 from apple. I ordered mine for $19.99 earlier today and am waiting for the download link to be emailed to me. You can purchase at http://store.apple.com/us/product/D6106Z/A/os-x-lion
That is what I did but I am not sure if there is another way.

97 Replies

Bluebellflora
Hero+
10 years ago
@Unikitty141

You install it through the App Store on your Mac although only El Capitan may now be available if you haven't downloaded it before.
TomatiFace
10 years ago
It's 2016 and I'm having this problem as well, exactly as everyone else has described it. Why hasn't this been fixed yet???
Anonymous
9 years ago
The Same Thing to me! Did anyone figure it out?🤨
Anonymous
9 years ago
Did you happen to figure it out? i still cant!☹️
abbylyn91
9 years ago
okay so i apologize ahead of time if i sound like a newby (cuz i kind of am lol) but i just got a macbook and it says i'm running sierra 10.12.4. I know its the newest mac os but do i have to have something different for the sims? i haven't purchased the game yet. i've just been seeing people had problems downloading it so i was doing some research before i bought it.

Thanks in advance
lhenlein
9 years ago
Purchased Origin Access today just to play Sims 4 on Mac, download didn't work, contacted EA support via chat, clueless, illiterate support stuff was of no help and finally kicked my support session.
My suggestion: don't buy and forget Sims 4 on Mac - it's a mess and not supported by EA.
Bluebellflora
Hero+
9 years ago
@lhenlein

Origin Access is only available for Windows.

The Sims 4 is fully compatible for Mac and is supported on compatible machines. You would need to buy the game and if you don't like it request a refund within 24 hours of first launching the game.