Forum Discussion

tinateen122's avatar
7 years ago
Solved

I updated my mac, and my households got deleted

So I updated my mac and when I went to play my sims 4, my household was deleted and a new saved game was there. I have no idea what to do but I read comments about someone with the same problem as me, and they had a corrupt file and someone fixed it. Also my mods got deleted and I had to move all my folders back because something weird happened. Can anyone help me??? I am so upset because i worked so hard on this game ☹️

  • @tinateen122  When you relaunch, the game will look like it's brand-new.  There won't be any saves, or builds, or cc, or anything you've added to it since you started playing.  That's fine—the goal here is to successfully load and play a new game.  So create a sim or family (no need to spend much time getting things right; you'll eventually be deleting everything) and move them into a house.  Play for long enough that you know the game is working correctly.  Save, then quit.

    Once you're out of the game, look inside Documents\Electronic Arts.  You should see a new TS4 folder.  Don't touch anything yet, just make sure it's there, and post back.

76 Replies

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!7,872 PostsLatest Activity: 5 minutes ago