Forum Discussion

5 years ago

I updated origin, and it deleted ALL my sims 4 progress!

I updated Origin last night, it wouldn't let me play Sims 4 without doing so, it somehow deleted ALL the saved progress I had. I open my my EA folder>Sims4>everything is there? I can see all my cc, a...

mac

heyhiheyfren

5 years ago

Thanks for the reply-

Okay, I'm looking through my finder (MacBook) and I'm seeing 4 Sims4 folders. 3 just say "Sims 4" and one says "Sims 4 Packs". Folder one says "map.crc, OFB ... (random #'s, letters) x 3. Folder two says has everything as normal, all cc etc. Folder 3 says "_installer" and "sims4_moveDLC". Same with the "Sims 4 packs" one.

heyhiheyfren

5 years ago

@kreatora

kreatora
Hero (Retired)
5 years ago
@heyhiheyfren

You have to look in Documents > Electronic Arts folder :> The Sims 4
The rest of the folders are installation folders and should not be touched.
If you don't have two The sims 4 folders in the Electronic Arts folder, only the old one with your saves and CC, it means that the game doesn't read it.
However, you are on a Mac so it's best for you when the best Mac specialists take care of your problem.
- tadpole444
  8 months ago
  why doesn't it read it? and is there a way to fix it?
  - Bluebellflora
    Hero+
    8 months ago
    @tadpole444
    
    Why doesn't what read what? You need to be more specific with your query please.
Bluebellflora
Hero+
5 years ago
@heyhiheyfren

Open Terminal (Applications > Utilities) and copy and paste the following into the Terminal window then hit Enter/Return:

find ~ -type d -name "*The Sims 4*" 2>/dev/null

It will take a little while to return the results. When it's done please copy/paste the results here.