Forum Discussion

6 years ago

I updated origin, and it deleted ALL my sims 4 progress!

I updated Origin last night, it wouldn't let me play Sims 4 without doing so, it somehow deleted ALL the saved progress I had. I open my my EA folder>Sims4>everything is there? I can see all my cc, a...

mac

kreatora

Hero (Retired)

6 years ago

@heyhiheyfren

You have to look in Documents > Electronic Arts folder :> The Sims 4
The rest of the folders are installation folders and should not be touched.
If you don't have two The sims 4 folders in the Electronic Arts folder, only the old one with your saves and CC, it means that the game doesn't read it.
However, you are on a Mac so it's best for you when the best Mac specialists take care of your problem.