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yayoniz's avatar
yayoniz
Rising Novice
5 years ago

LLAMA BUG NEEDS TO BE FIXED!!!!!

every single time i open up my sims game everything expansion/stuff/game pack related has either question marks all over it or a b&w llama image on it. for clothing items and build items, there are q...
mac
Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago
@yayoniz

This isn't just a Mac issue, it affects Mac and Windows users. Try forcing a re-download of the affected packs. From your screenshots this looks like EP02, Get Together and EP04, Cats & Dogs:

- Open the Sims 4 Packs folder. It will be in the same location as your Sims 4 app.
- Trash the ClientFullBuild0.package files in the EP02 and EP04 folders.
- You should now have the option to download them again in Origin
- After having downloaded them again please move your entire Sims 4 folder from Documents > Electronic Arts to the desktop then launch the game. It should be like new as your saves will be in the Sims 4 folder you moved. Create a Sim and go to Windenburg and Brindleton Bay. Are the llamas still there?
  • yayoniz's avatar
    yayoniz
    Rising Novice
    5 years ago

    Did not work. it just made my game even worse. CAS and Worlds are broken

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      5 years ago

      @yayoniz

      The issue you have is missing:corrupted thumbnails, often caused by out of date Mods. Trash the whole EP folder for each pack. This is effectively uninstalling them completely, and then re-download in Origin.

      I managed to repro your issue by removing the thumbnails.package file from the pack folder but unfortunately it isn’t recreated or repaired which is why removing the whole folder is necessary.

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