Hello @pperplex @firedanger21 @Bluebellflora @EA_Mai @mimifacee @solitary987 @wunderbetch @clevercrumb @SwitchFace808
We just released a small game update for Mac users that should resolve this.
I keep trying to start The Sims 4 and the screen goes black after the sims logo screen immediately after I start my game, from there the screen goes black, freezes for a brief period, then an error notification pops up with a code telling me it cant start my game... it rainbow wheels out then exits me back to the main Origin main page... this is the notification it shows me below.
Unable to start:
Initialization error at start up.
[135dec40:a69d8f94:00000069:00000000]
Have you found a solution for this?
EA StaffHello @clevercrumb
We're looking into this issue. In the meantime, please try the workaround that EA_Mai suggested above. If that doesn't work for you, let us know.
I'm having the same exact issue. After pulling out all mods, uninstalling both TS4 and Origin and reinstalling it, I found this thread. I tried as was suggested - pressed a random key on my keyboard to bypass the intro, and it worked!! I'd be interested in finding out/being updated on the issue, though!
Thanks, y'all!
i think i found a way around this. i got the same error when i launch sims with origin already launched. when i quit both of them and then just launch sims 4 and it auto launches origin then it seems to work.
Nevermind. It seems to help but it is still crashing half the time.
Hello,
i am having this issue after i had an update this morning. i tried to press keys as you suggested but that didn't seem to work. is there anything i can do? some suggested uninstalling or repairing.
Please run the Origin reset tool then try again.
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