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Anonymous
10 years ago
Solved

Mac - Initialization error at startup [135dec40:a69d8f94:00000000]

I turned on Sims 4 today after it updated. It carried through with the beginning loading screen until it went black and an error message popped up "Unable to start. Initialization error at startup [135dec40:a69d8f94:00000000]" I've tried numerous things in hopes to get it to work again. For example, *British Accent* "I turned it off and on again", I deleted and reinstalled Origin, I did everything I could think of other than reinstalling Sims 4. I'm guessing this is a new problem because I couldn't find anything online to help me, and it was just today that it updated. I have a Mac. (Go Mac!) If anyone else has been having this issue, or if anyone has suggestions or the solution, please help! I can't be expected to take care of my own human needs without first caring for my sims.. haha! Thank you in advance.

31 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hi @ChIlOmA41,

    We ask all members to share threads and posts in English on the English supported boards so everyone can understand and be a part of the discussion. If you would like to continue posting in this thread please use English. Alternatively, if you'd prefer to post in Portuguese, please use our Portuguese support Sims board here: https://answers.ea.com/t5/Problemas-tecnicos/bd-p/os-sims-4-pt

    Thank you,

    Lanna

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