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bluebeso's avatar
bluebeso
2 years ago

MAC FREEZING AFTER 10 minute game play?

I have just bought the MacBook Air M2 Chip 2023 and when I open my computer to play the game. It loads fine, I can be in create mode for a long time but when I go to live mode it starts to glitch and...
mac
bluebeso's avatar
bluebeso
2 years ago

I tried your suggestions they game play lasts for 12 mins now and then still freezes.  The game is still playing behind this screen. I screenshotted it as soon as it froze and i can still click on the buttons at the top the menus just don't show up when i click the buttons. For example, I can click the 3 dots and the menu will not pop up but i can hover my mouse over the middle of the screen and i can tell that the menu options are there, i just can't see them.

Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@bluebeso

☹️ is this happening with all your saves or just a specific one? If you start a brand new save does it still happen?
  • bluebeso's avatar
    bluebeso
    2 years ago

    I just bought a mac so this is the first time i have played on mac and it has not worked since i downloaded it. I undownloaded it and redownloaded it and it's still not working. I never had this problem on my HP. 

  • bluebeso's avatar
    bluebeso
    2 years ago

    also it is doing it with every single save I do ☹️

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago

    @bluebeso 

    Ok. Create a new user account on your Mac and start a new game in that account https://support.apple.com/en-gb/guide/mac-help/mchl3e281fc9/mac this is to rule out any app or background processes in your current user account that could be interfering with the running of the game.

    It may also be worth monitoring processes when this happens in your current user account:

    1. Open Activity Monitor (Applications > Utilities)
    2. Sort by CPU in the button at the top so the highest CPU usage is at the top in descending order
    3. Launch the game in windowed mode, make the game window small and have the Activity Monitor window next to it so you can see both windows simultaneously
    4. When it freezes make a note of the top 2 or 3 processes. If you could screenshot it and post the screenshot here that would be great

    Checking in Activity Monitor shows if anything 3rd party maybe interfering with the game such as antivirus or monitoring software or streaming services. Do you have anything like that installed?

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