Mac Unrecognized Video Card - Sims 4
Hey! Just getting this message whenever I open up Origin and load the Sims 4. Don't really know a lot about computers/games but anything you can tell me will help! It doesn't save my game and alwa...
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I am unable to find either of those. Does it matter if my sims 4 is on origin??
Nevermind I was able to find the Sims 4 application and drag it into the applications folder
However, I am unable to search for 0X19102 to locate the file that I need to add to
- @lisar0416
In the GraphicsCards.sgr file? I have just edited the file path to find the file in my post here - https://answers.ea.com/t5/Technical-Issues-Mac/Mac-Unrecognized-Video-Card-Sims-4/m-p/8926043#M29564 It still says 0 Found, 0 Supported
- @lisar0416
Ok. Are you happy you entered the line correctly in the GraphicsCards.sgr file? Could you screenshot it so I can check? Yes I’ve attached my GraphicsCards.sgr where I added it and a picture of the Config.log and sorry I meant to say Found 0 and Supported 1
I tried that and it still showing up like this;
=== Graphics device info ===
Number: 0
Name (driver): Intel HD Graphics 615
Name (database): [Found: 0, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 591e, Board: 00000178, Chipset: 0002
Driver: macOS Metal driver, Version: 0.0.0.0
Driver version: 0
Monitor: 00000000
Texture memory: 1536MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 0
Opt. features: -d24s8Urgh! Ok. One last try - Intel (R) HD Graphics 615
Still not working =/
- @lisar0416
Then I have no more suggestions I'm afraid. Let's hope EA add your chip to the .sgr file.
