Forum Discussion
My Sims isn't working through Origin at all...and neither is my newly purchased Sim City...all since I updated to macOS Big Sur. Any idea how to fix this? When I spoke with EA support they said Origin isn't currently compatible with Big Sur. Are there any workarounds?
Did you buy SImCity through Origin? It won't work in Big Sur or Catalina as the EA version is 32-bit and Apple no longer support 32-bit apps. Better off getting a refund and buying the Aspyr version through the Mac App Store as it is 64-bit.
Please be more specific when you say Sims isn't working for you and also please ignore EA support, they are clueless mostly when it comes to any support for Macs.
- 5 years ago
I also can't get my sims 4 to work, which I've had for years. The game just acts like it's loading but never actually comes up. Any idea what the best trouble-shoot for this is? I've uninstalled and re-installed Origin and even tried turning off my mods to see if it helps, and it doesn't.
- Bluebellflora5 years agoHero+@mpmayer73
Repair your game - https://answers.ea.com/t5/Technical-Issues-Mac/WORKAROUND-11-17-20-patch-game-won-t-stop-loading/td-p/9751934- Chel38705 years agoNew Novice
I purchased the new MacBook Air M1 and it runs the Big Sur 11.0.1. I downloaded Origins yesterday and originally had difficulty downloading my other Sims 4 expansion and game packs. I called the Tech Support and they had me to uninstall the game and reinstall. Everything was working fine until my game crashed during CAS and alert popped up saying my Origins app "has not fully installed". I called Support and spoke with 3 different people they all kept saying that other users are experiencing this issue. One of the support reps gave me the www.dm.origin.com/mac/download link and this error pops up when I tried to open the application. The issue is no one has my account nor is there another computer running this. Can you please help? Do you know when they will release an update to the Origin app? I really want to play my Sims I haven't played in an over a year since my last MacBook was from 2011 and The Sims 4 updates did not support my operating system.