Hi
So I had to restart my Mac completely and I didn't backup or anything I just reset it and it updated to MacOS High Sierra. When I redownloaded The Sims4 it doesn't work ! The app will bounce I guess (it jumps up and down on Mac when its loading) but for a really long time and then a black screen will load and then the Sims4 app will crash and I will have to 'Force Quit' it. Ive tried to repair it, I've uninstalled and reinstalled it, I've uninstalled and reinstalled origin and the sims game again, Ive moved the Sims4 file out of the Electronic Arts folder, Ive basically tried every single solution I could find and nothing works. Please help me resolve this issue I need my sims )):
My Mac Type is
macOS High Sierra vis 10.13.2
MacBook Air (13-inch, Early 2014)
Processor 1.4 GHz Intel Core i5
Graphics Intel HD Graphics 5000 1536 MB
Please create a new user account on your Mac and try and play in that account.
Okay thank you I will try that now !
@SimsFoodie wrote:Hi
So I had to restart my Mac completely and I didn't backup or anything I just reset it and it updated to MacOS High Sierra. When I redownloaded The Sims4 it doesn't work ! The app will bounce I guess (it jumps up and down on Mac when its loading) but for a really long time and then a black screen will load and then the Sims4 app will crash and I will have to 'Force Quit' it. Ive tried to repair it, I've uninstalled and reinstalled it, I've uninstalled and reinstalled origin and the sims game again, Ive moved the Sims4 file out of the Electronic Arts folder, Ive basically tried every single solution I could find and nothing works. Please help me resolve this issue I need my sims )):
My Mac Type is
macOS High Sierra vis 10.13.2
MacBook Air (13-inch, Early 2014)
Processor 1.4 GHz Intel Core i5
Graphics Intel HD Graphics 5000 1536 MB
@SimsFoodie I've had the exact same issue!! I updated The Sims 4 to the most recent patch and it just stopped working.
@Bluebellflora EA also told me to make a new admin account (which I did), but it didn't work ☹️ I've tried everything and I'm not sure if it's compatibility issue or what.
Can you disable Origin in-game and see if that helps?
That worked!! I had tried this before with no success, but this time I tried letting the game create a new Sims 4 folder and then turned off Origin in-game and it loaded! Thank you so much @Bluebellflora!
@cupofteague maybe this will work for you?
UPDATE: After adding mods back in, it appears that the No Intro mod by Simser der Deutschen is currently problematic and preventing it from loading properly. Removed that and it works just fine.
