Forum Discussion

Hero+

10 years ago

macOS thread - updated to include 10.15 Catalina

This thread concentrates on the latest version of macOS, including beta versions, and how Sims 3 and Sims 4 run. If you are running the latest version please take a minute to post your experiences. F...

mac

Bluebellflora

Hero+

8 years ago

@cha0sdr3am

Sims 4 is already 64-bit. This error message is currently being looked into by EA but they need information to help find the cause. Please could you upload your Mac System Report in a post on here? Once they have it we can remove it from your post 🙂

cha0sdr3am

8 years ago

@Bluebellflora
Helpful to know, thanks. Weird that I'm getting that message :/ It doesn't appear every time I open the game.

There's a loottt of information in my Mac System Report. What in particular would it be helpful for EA to see? I'm using Mojave version 10.14, which was released quite recently so maybe this is causing problems.

Bluebellflora
Hero+
8 years ago
@cha0sdr3am

It only seems to appear after an OS update or new patch. The whole report is needed. I've forwarded mine and so have a few others 🙂
- cha0sdr3am
  8 years ago
  @Bluebellflora
  Ok thanks. I will send it through to them.
  - SimQARobo
    EA Staff
    8 years ago
    Hello.
    
    @cha0sdr3am @Bluebellflora
    
    I just want to let you know that we're looking into this. Thank you.