Forum Discussion
7 years ago
@Bluebellflora I've just spent a bit of time poking this. What I found is that my Sims folder has a "UserData.lock" file in it that, for some reason, causes this problem. To get passed it on my machine I deleted the lock file from "~/Documents/Electronic Arts/The Sims 4/".
Try using Finder to go to your Documents -> Electronic Arts -> The Sims 4 folder and rename/delete/move UserData.log, then try relaunching. If you prefer the command line then open Terminal and try:
rm -rf "~/Documents/Electronic Arts/The Sims 4/UserData.lock"
Then try to launch the game again.
Try using Finder to go to your Documents -> Electronic Arts -> The Sims 4 folder and rename/delete/move UserData.log, then try relaunching. If you prefer the command line then open Terminal and try:
rm -rf "~/Documents/Electronic Arts/The Sims 4/UserData.lock"
Then try to launch the game again.
7 years ago
@dzm06 Thank you! That worked for me as well. Deleting it and relaunching the game recreates that file (so it's not lost), but resolves whatever issue there was that seemed to be corrupting it as well.
- 7 years agoooh - nice, I’ll have to give it a try tomorrow morning, it’s time for bed over here :-) thank you for figuring that out