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Anonymous's avatar
Anonymous
9 years ago

My sims 4 keeps crashing at loading screen (Mac)

Hello, So I have had this mac for a while now, its the latest mac i'm pretty sure (probably wrong but thats besides the point) and I got the sims a few months ago and I've been able to play it just ...
mac
EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Hi @Caty_G007, and welcome to Answers HQ!

Sorry for the waiting, let me try to help you with this 🙂

You mention you are using custom content in your game. Let's try if the game loads without it, ok? Please, move your Mods folder to your desktop and then try to open the game.

Does it load without your mods? 

-Mai

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