New graphics card unsupported
Hi! I have a problem playing the game on my new iMac (generation 2020). The game starts to glitch and crash after a while, and the reason seems to be my graphics card that is very new and isn't supp...
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@EliasVersace
Could you attach your Config.log file here?
Play in windowed mode, does the glitch affect the entire desktop or just the game window?
Could you attach your Config.log file here?
Play in windowed mode, does the glitch affect the entire desktop or just the game window?
Yes, I've attached it! The glitch only affects the game window and not the entire desktop. Also, the glitch comes in different variations - sometimes the game freezes with the checkered texture, and sometimes the in-game screen turns dark. All the sounds (active Sims) keep playing.
- @EliasVersace I tested again for the second time without my mods folder and the freeze / glitch on that lot keeps happening.
- @EliasVersace
Thanks. Could you disable Origin in-game - https://bluebellflora.com/2017/12/23/disable-origin-in-game/ and test with a new Sims 4 folder so none of your current content is loaded.
Could you also post a couple of screenshots showing the issue?I've disabled Origin in-game, reinstalled the game and the DLC, and removed my save folder (that was still there after reinstalling.) With no saves and mods the glitching still occurs. It looks like it's bound specifically to that one lot in Del Sol Valley. In other worlds the game runs smoothly, but I haven't play tested for longer than half an hour. There seems to be no lag except for the Del Sol Valley lot. I can't figure out if it's a glitch in the game or has to do with my graphics card...
The lag starts a few seconds after loading the lot.
In window mode it's black with some shadows (only visible on left side here)
In Full screen it's this:
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