New graphics card unsupported
Hi! I have a problem playing the game on my new iMac (generation 2020). The game starts to glitch and crash after a while, and the reason seems to be my graphics card that is very new and isn't supp...
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Hi again! I have to come back to this unfortunately. Today I tried playing with a completely fresh 'The Sims 4' folder, no mods, only the edited Graphicscards.svg and nothing else - and the glitching happened again, in the exact same way as before. Could it be that adding the new graphics card to the game's list isn't enough to make it compatible? Or is it impossible that that's the problem? Otherwise, you think it could be a problem caused by a new version of Mac OS X Catalina or something? It's just so strange...
Another screen of the glitching:
- @EliasVersace
It may be issues with the Apple driver for that GPU, or issues with how the game specifically uses it. Nothing wrong with having the GPU now showing as found and supported, that's the state you want it to be in 🙂
How about if you bulldoze that lot and rebuild on it? Does it still happen? Hi!
So I tried bulldozing the lot and the result was interesting - the glitching is gone for the most part. After a few minutes of testing I got a minor black bar across the screen for a quick moment that went away and didn't make the game freeze. In short; the game is now playable on high settings (and sim appearance on very high, lighting on very high). It's so weird that my graphic card seems to have an issue with only one lot in the game. Before, even on medium and low settings on my 5K monitor the severe glitching occurred only on the Orchid a Go Go lot in Del Sol Valley.
I also unchecked the 'Retina Display' option in the settings menu. I think that wasn't the cause of the glitching but it made the FPS drop and made the game perform poorer in general. I assume that's because any game would be very hard to run in Retina resolution? Do you know if that's true? I'm kind of new to these kind of specs in a PC 🙂
After testing the game for quite a while, even after putting my mods folder back in place, it seems like the game runs smoothly if I don't visit that one lot or if I bulldoze it and build something else on it, which I don't mind. I hope the glitch (that's probably there because of my new graphics card, I assume?) will be gone after one of the next patches. I think I also need to play the game for a few hours this week to build trust again, because I'm still too cautious now to really enjoy it.
Thanks again for the help and I'm curious what you think about the result!
Oh and by the way - That very quick freeze with the black bar across the screen happened after I checked 'Enable script Mods' in the main menu again for the first time. However I've tested without mods yesterday and the day before, so the glitching couldn't have had anything to do with my mods folder.
It seems like if I bulldoze the lot, 95% of the glitching is gone (even after building something new or placing something down from the gallery, even object-heavy lots), but 5% remains hidden and only shows if you do something drastic like change a menu setting... So strange.
- @EliasVersace
A game patch may not fix it. It may be that a driver update from Apple will. It is weird that it's only that lot but it could be a specific texture that's causing it. There are several issues with the AMD GPUs and the game and they have gotten worse since the Metal upgrade last year for some. Nothing has improved since then, in fact there are more issues that seem to be piling up.
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