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hollysammut's avatar
hollysammut
Not applicable
3 years ago

No option to download/ install Sims 4 from Game Library?

I bought the digital download version of The Sims 4 on Mac a couple of years ago. I haven't touched it for a while and my Mac has been sent for a repair in the meantime, so I lost the app on my laptop and have had to re download it now I've gone back to play it. I've downloaded the Origin app and logged in, Sims 4 is showing up in my Games Library with how many hours I've played etc.. however there's no option anywhere to install/ launch the game? The only options popping up are 'Game Properties' or links to expansion and game packs. Any ideas?

mac

2 Replies

  • em87xnr2's avatar
    em87xnr2
    Rising Novice
    3 years ago

    Try typing "The Sims 4" in the top-left corner search bar, and see if it says if it is downloaded. If it says that it is in your library results, it shouldn't be that big of a problem. If nothing of that sort shows up and you can only see the different bundles, you may possibly need to re-download it through your account or from your browser.

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