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jtrekkin's avatar
jtrekkin
6 years ago

"Origin is not able to download The Sims™ 4 to /Application folder?"

Hi everyone, I'm trying to update my base game on Origin last night. During the update, I got this message and then the download failed. Does anyone know a fix? "Origin is not able to download Th...
mac
jtrekkin's avatar
jtrekkin
6 years ago

Well, I tried the Reset. 

It tried to repair and got this message after it failed:

 Origin is not able to download The Sims™ 4 to /Applications/The Sims 4.app/Contents/__Installer/installerdata.xml_DiP_STAGED.

I tried to UPDATE the game and still got the same fail and error message.

Seems like I'm stuck!

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @jtrekkin

    ☹️ Yes, it seems as if something has corrupted in the Origin download process. You've now tried the super repair and reset tool, I think your only option is to uninstall. This has fixed the issue for many others in the past but I appreciate is a pain to do.

    Do you get the Uninstall option when you right click on the game in your Origin games library?
    • jtrekkin's avatar
      jtrekkin
      6 years ago

      Hi again!

      I reinstalled the game. I loaded it up, and it's missing all of the packs and expansions lol. So I'm downloading all of the packs again. Hope this resolves the issue!

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