Forum Discussion

SteveH1512's avatar
SteveH1512
6 years ago

Origin update repeatedly fails because of 'location not available'

The Origin update of Sims 4 repeatedly fails because of 'location not available' for various files. I've solved about four of these using advice from answers here, but it keeps finding new ones. ...
mac
SteveH1512's avatar
SteveH1512
6 years ago

I have:
1. Reset and re-installed Origin
2. Deleted the Sims 4 exe file from the Sims 4 package

3. Run the 'repair' function in Origin

4. Deleted every file location it claimed was 'not available' when I've found them

Now it is claiming files that are not visible in Finder are 'not available', and I've run out of options; I've wasted several hours on this just so my daughter can play this game.

Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@SteveH1512

Could you please post screenshots of the error messages? Are they Origin messages or OS messages?
  • SteveH1512's avatar
    SteveH1512
    6 years ago

    Thanks for responding. The error messages are Origin not OS. The current one reads: 'Origin is not able to download The Sims™ 4 to /Applications/The Sims 4.app/Contents/Resources/Default.ini_DiP_STAGED. Please check that the location is available or cancel and restart the download to another location.'

    As I say, I've had several like this. Following/extrapolating from advice here, I've deleted the indicated file each time, but this time I cannot find the file in Finder, so     cannot delete.

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      6 years ago
      @SteveH1512

      Right click on the app in your applications folder, select Show Package Contents and navigate through to it. You may find only an uninstall and reinstall will fix it, it's borked Origin download ☹️

Featured Places

Recent Discussions