[PARTIAL FIX] Sims 4 CAS cursor glitch
Some users are reporting one or all of the following issues in CAS which suddenly seem to appear between playing sessions (thanks to @13Vaderfor the video)
When editing a body part the cursor wi...
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SimQARobo
EA Staff
EA StaffOK thank you. We'll continue to look into it and engage with Apple if needed.
Just to mention, I have tried it just now and it also hasn't worked for me either - same machine.
I'm not sure if this will be of any help to EA but it wouldn't hurt to provide the info anyway. Could you go into Documents > Electronic Arts > The Sims 4 and open the Config.log file. Scroll up near to the top and you'll see your graphics card info, like this:
=== Graphics device info === Number: 0 Name (driver): Radeon Pro 560 Name (database): AMD Radeon R9 450 and 460 [Found: 1, Supported: 1] Vendor: ATI Chipset: Vendor: 1002, Device: 67ef, Board: 00000179, Chipset: 00c0 Driver: AMD Radeon Pro 560 OpenGL Engine, Version: 0.1.68.20 Driver version: 20 Monitor: 00000000 Texture memory: 3953MB
Could you please copy and paste the information here?
Thanks 🙂
I updated to Mojave and still have the issue. There's my config.log info:
=== Graphics device info ===
Number: 0
Name (driver): Intel Iris Pro Graphics 6200
Name (database): Intel (R) Iris Graphics 6200 [Found: 1, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 1622, Board: 0000014f, Chipset: 000a
Driver: Intel(R) Iris(TM) Pro Graphics 6200, Version: 0.12.0.34
Driver version: 34
Monitor: 00000000
Texture memory: 3072MBSame hardware.
Here is mine
=== Graphics device info ===
Number: 0
Name (driver): Intel Iris Pro
Name (database): 4th Gen Intel(R) Core processor graphics HD 5200 Iris Pro - Desktop GT3 [Found: 1, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 0d22, Board: 00000122, Chipset: 0008
Driver: Intel Iris Pro OpenGL Engine, Version: 0.12.0.34
Driver version: 34
Monitor: 00000000
Texture memory: 1536MB
