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FaiyazSims's avatar
FaiyazSims
Rising Scout
2 years ago

Re: game broken (?)

It is happening in fullscreen mode, my Mac is on a laptop stand that has ample space for ventilation. I would say my computer gets warm when playing, but never really hot. 
my mac is a 2021 with Apple M1 pro chip

macOS Sonoma 14.0

7 Replies

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @FaiyazSims

    Can you turn off game mode and see if it makes a difference? 3 finger swipe to the right and the normal desktop should show. Click the game controller icon in the menu bar and turn it off.
  • FaiyazSims's avatar
    FaiyazSims
    Rising Scout
    2 years ago

    @Bluebellflora I’m having a bit of trouble with game mode since the new update. It is only sometimes accessible when I launch The Sims 4. Sometimes the notification will pop up in the top right of my screen, other times nothing at all.
    I have been looking for a manual way in settings to access game mode/ disable and enable it, but haven’t found a way as of yet.

    do you think the introduction of ‘game mode’ in Sonoma could be the issue?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @FaiyazSims

    I have wondered but there hasn’t been a massive surge of reports which would be expected if it was a real issue affecting all users running Sonoma. If you turn it off like I suggested it should then stay off every time you launch the game in fullscreen. But you need to test this. You should also play for a while, multiple times, in windowed mode (which the game looks and performs much better in IMHO) to see if it still crashes.

    I have tested game mode on my M1 Mac and not had any crashing.
  • FaiyazSims's avatar
    FaiyazSims
    Rising Scout
    2 years ago

    @Bluebellflora Hi there, it turns out the issue was playing in fullscreen mode. Thanks for helping me find the culprit! I always play via hdmi cable on a Samsung tv via my MacBook 16” m1. Do you have any idea what setting could make the game playable in fullscreen, or do i just have to play in windowed mode for now? Thanks again!

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @FaiyazSims

    Oh that's really helpful to know, thank you! Could you test without the external display and see if it happens in fullscreen with game mode on using the in-built display?

    What size screen is your TV? When the native silicon version of the game was released Mac mini users with 24” displays had crashing/freezing problems. I wonder if it’s somehow related.

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