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Re: Sims 4 Keeps Crashing (MAC)

@jbeagle01

Thanks. We have an ongoing thread here for the 2020 model iMacs which have caused issues - https://answers.ea.com/t5/Technical-Issues-Mac/-Sims-4-keeps-crashing-on-2020-iMac-27/td-p/9522077

And the 16" MacBook Pros with similar GPUs - https://answers.ea.com/t5/Technical-Issues-Mac/-WORKAROUND-Problems-playing-Sims-4-on-the-16-quot-MacBook-Pro/m-p/8750583#M27203

Did it happen after installing a specific Pack? Or adding CC/Mods? Or updating your Mac? Or installing specific software that may interfere with the game?

5 Replies

jbeagle01
5 years ago
Not as such, I mean I had uploaded CC the day before and it was fine.

I did think maybe it was the CC so I removed the new CC I had uploaded the day before but it is just as bad :-(
No new software other than Grammarly? Not sure why that would interfere though and no update on the computer
Bluebellflora
Hero+
5 years ago
@jbeagle01

Ok. Thanks for the useful info 🙂 Did you try a new Sims 4 folder? Don't move any of your saves over until you've tried a new clean game first.
jbeagle01
5 years ago
No i havent, but not sure how to do this! I read a few forums which said this but didnt want to do it incorrectly ☹️
Bluebellflora
Hero+
5 years ago
@jbeagle01

Here you go - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
jbeagle01
5 years ago
Sorry for the late reply! Thank you will give it a go!

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