Forum Discussion

EA Staff (Retired)

Re: Sims 4 Mac issues/Help!

@thatsbeans can you try moving your save and mods to your desktop and running a repair on Sims Via Origin?

- Go to my game library > right-click Sims 4 > select repair

3 Replies

thatsbeans
5 years ago
@EA_Illium
Just tried and no luck unfortunately /:
Its the weirdest thing-cause even with my mods folder removed it crashes. The only time it did start up again was when I took my Sims 4 file out of my EA folder and it basically created a new Sims 4 file/Game. Then it started no problem. I did slowly move my mods and my save files over to the new Sims 4 file but then I had issues when I enabled script mods /////:
thatsbeans
5 years ago
@EA_Illium Idk if this will help but this was the report!

Process: The Sims 4 [2923]

Path: /Users/USER/*/The Sims 4.app/Contents/MacOS/The Sims 4

Identifier: com.ea.mac.thesims4

Version: 1.0 ⚽

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: The Sims 4 [2923]

User ID: 501

Date/Time: 2020-12-09 11:32:54.761 -0700

OS Version: Mac OS X 10.15.7 (19H2)

Report Version: 12

Anonymous UUID: C85B8B9B-7A58-DA48-13DC-4EB0508EAA3A

Sleep/Wake UUID: A4188C91-309A-453C-9F0C-331649010E74

Time Awake Since Boot: 9900 seconds

Time Since Wake: 2900 seconds

System Integrity Protection: enabled

Crashed Thread: 27

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x000000013ad62570

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [2923]

VM Regions Near 0x13ad62570:

VM_ALLOCATE 000000013ac83000-000000013ad03000 [ 512K] rw-/rwx SM=PRV

-->

VM_ALLOCATE 000000013ada6000-000000013b129000 [ 3596K] rw-/rwx SM=PRV

T
Bluebellflora
Hero+
5 years ago
@thatsbeans

It's one or more of your scripts Mods. You need to add them back in one by one, testing the game after adding each one to see which is the culprit.