Re: SIMS 4: no saved files
Ignore Origin not updating hours played, it's a bug which is irrelevant to gameplay.
Please navigate to your Sims 4 data folder, click on it once to highlight then hold down CMD and press i to bring up the info window. Please can you provide the full file path of the folder?
Do you have iCloud Drive enabled to store your Documents folder in the cloud?
Which update are you referring to? A macOS update or Sims 4 update?