Re: Sims 4 running slowly on Mac
Ok! I tested it. It seems as though it is the whole game running slowly, regardless of the save game I am using. I hope there is a way to remedy this!
Thanks! 🙂
Forum Discussion
6 Replies
Hello there, @galexandrakis
There's kinda low wiggle room here as to what you can do to fix your game, so I messily copied down a few things you can try. Hope this helps!
Do you have any mods or CC downloaded? This could be the problem with your game running slowly.
Play in windowed mode, as this is known to reduce lag.
The Sims is often known not to work on High Sierra, the best thing you can do is contact customer support.
Could your computer have too much storage? Sometimes this can affect gameplay. Same goes for old computers.
Try switching to 32-bit mode.
Untick Online features and share user data in the options menu.
Make sure that you lower the storage TS4 is taking up, it looks like the problem. You need at least 10GB for TS4. (9 for the game and 1 additional GB.)
Please provide your RAM in this forum as well.
Happy simming!
-Tiffany- Thanks a bunch, I will definitely try all of these. I have 16GB of RAM. How do I change the amount the Sims takes up?
EA_MaiEA Staff
Hi @galexandrakis,
Did you also have the opportunity to test if the game runs the same if you open it just after restarting your computer?
16GB of RAM is more than enough to run TS4, as long as you don't have other applications running at the same time.
I believe what @Spxcebuns meant when telling you you need more than 10GB was that you needed that free space in your hard drive. So to make sure the game has enough, just take a look to your available free space. Is your hard drive almost full?
-MaiI'm sorry but your advice is irrelevant and incorrect for several reasons:
The Sims is often known not to work on High Sierra, the best thing you can do is contact customer support. - Absolute rubbish, it runs fine on High Sierra and is supported. That is not a troubleshooting answer. The reason is something else.
Try switching to 32-bit mode. - not an option in macOS. Please make sure you are familiar with operating systems and games before giving advice.
Make sure that you lower the storage TS4 is taking up, it looks like the problem - you cannot lower the amount of storage a game needs for installation.
The operating system manages RAM for you and as @EA_Mai has stated, 16Gb RAM is plenty. Unless you have a ton of memory hogging apps open on your Mac all at the same time this is not the issue. Do check the storage available on your Mac by clicking on the Apple in the menu bar then About This Mac then Storage.
Can you please disable Origin in-game and see if that helps? Also turn off all notifications in Origin.
- I did and it didn't change for some reason. And yes I have 73GB left in my hard drive.
Ok. Can you please create a new user account on your Mac and play a brand new, clean game with no saves in that account?
