Forum Discussion

Re: Sims 4 stuck on update loop

@Bluebellflora 

No, it still says update. Someone told me I could play offline but when I try that it says play and doesn’t actually let me start the game.

When I’m online update still appears and gets stuck in the loop

5 Replies

  • Bugluvr's avatar
    Bugluvr
    4 years ago

    @BluebellfloraIt just opens origin : (

    also every now and then it’ll actually start downloading packs that where already updated/downloaded 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @Bugluvr

    Can you create a new user account on your Mac and see if you can play in that account? It sounds like permissions may be an issue in your current account. Quick and simple test it to create the new account. Make sure you allow all access for the game and Origin in the new account when prompted.
  • Bugluvr's avatar
    Bugluvr
    4 years ago

    I made another account and the same thing happens. Im pretty sure I gave origin and the game full access as well. Could it be my laptop causing this issue ?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @Bugluvr

    Might be a problem with your laptop yes. Can you go into System Preferences > Security & Privacy > Full Disk Access and provide a screenshot of the settings you have for Origin and The Sims 4. Please also do the same for Preferences > Security & Privacy > Files & Folders.

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