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Re: The Sims 4 bouncing and not loading. Followed other fixes to no avail

It worked! - also figured out why the first time I followed your amazing directions that it was not working.

Turns out the Mods, Saves, etc. folders were't existing in the Apps folder. They somehow landed in my Documents folder.

So I went Documents -> Electronic Arts -> The Sims 4

Renamed "The Sims 4" folder to a random "TEST The Sims 4" for the sake of changing it to something else.

It auto generated a new folder upon opening (just like you said) and WORKED!

Thank you so much!

I am definitely more excited than I should be that the game is working again lol.

1 Reply

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 months ago
    @b3fdee08bfe60c09

    Great 🙂 Your user data folder (The Sims 4 folder containing mods, saves etc) is always created in Documents > Electronic Arts, never in the Applications folder unless it was moved there. In which case the game will just create a new one in Documents > Electronic Arts.

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