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aschalck's avatar
aschalck
6 years ago

Sims 4- unable to select save file before game crashes (after june 4 update)

On June 5th I updated my game and downloaded Eco Lifestyle, and was able to play the game with little to no issues (just a bit of lag), however after saving and exiting the game I have been unable to...
mac
Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@Qudy2011

Could you move your whole Sims 4 folder from Documents > Electronic Arts to the desktop then try to launch your game.
  • Qudy2011's avatar
    Qudy2011
    6 years ago
    @Bluebellflora The issue is loading a saved game (saved before 3rd june). New saved games are working fine. The game crashes after clicking a place and clicking the play button.
    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      6 years ago
      @Qudy2011

      Yes I understand. So you've started a new save and you can quit, launch and load the new save fine?

      Have you moved out the Sims 4 folder, let the game recreate a new one and then moved the save that isn't loading into the newly created Sims 4 > saves folder to see if that makes a difference?

      Which version of macOS are you running?
      • Qudy2011's avatar
        Qudy2011
        6 years ago
        @Bluebellflora Hi, yes I deleted the whole EA folder in the documents folder after backing up the saves folder.
        So the game recreated the whole folder, quit the game and restored only the saves folder. That did not solve the issue.
        I have macOS Mojave (10.14.6).

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