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aschalck's avatar
aschalck
6 years ago

Sims 4- unable to select save file before game crashes (after june 4 update)

On June 5th I updated my game and downloaded Eco Lifestyle, and was able to play the game with little to no issues (just a bit of lag), however after saving and exiting the game I have been unable to...
mac
Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@Qudy2011

Yes I understand. So you've started a new save and you can quit, launch and load the new save fine?

Have you moved out the Sims 4 folder, let the game recreate a new one and then moved the save that isn't loading into the newly created Sims 4 > saves folder to see if that makes a difference?

Which version of macOS are you running?
Qudy2011's avatar
Qudy2011
6 years ago
@Bluebellflora Hi, yes I deleted the whole EA folder in the documents folder after backing up the saves folder.
So the game recreated the whole folder, quit the game and restored only the saves folder. That did not solve the issue.
I have macOS Mojave (10.14.6).
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @Qudy2011

    Can you try one save instead of the whole folder, so put a crashing save into the newly created folder. I know it sounds like it shouldn't make any difference but we had an issue last year where the saves, mods and tray files HAD to be copied into new saves, mods and tray folders to work. This isn't the same problem but definitely worth trying.
  • Qudy2011's avatar
    Qudy2011
    6 years ago
    @Bluebellflora Hi,
    This is what I've done.
    - Removed sims4 folder from documents folder
    - Start game, quit game
    - Copied one (crash) file Slot_00000005.save to saves folder (This is the latest saved game of the crash household)
    - Start game
    - Load game
    - Only 1 save, so loaded this saved game
    - Click on household
    - Click on play button
    - Game shut down itself

    This household has 6 save files, starting from the oldest to newer....the sixth, fifth, fourth, third, and second saved game did not crash the game.....so it look likes only the latest saved game of this household is responsible for the game crash.

    Which is weird, saved on the same day as the second, no new packs installed in the meantime.
    So it's not the end of the world ;-)

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