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aschalck's avatar
aschalck
6 years ago

Sims 4- unable to select save file before game crashes (after june 4 update)

On June 5th I updated my game and downloaded Eco Lifestyle, and was able to play the game with little to no issues (just a bit of lag), however after saving and exiting the game I have been unable to...
mac
Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@aschalck @Qudy2011

I've merged your posts as you both have the same error, 0xf053c0. I don't know what this specific error is related to but please could you both attach your Config.log files here? You can find them in your Sims 4 folder.

You're both running different versions of macOS but both have lower Intel chips (Intel HD 4000 and Intel HD 6000). You've probably already supplied it but which model Macs do you have?
aschalck's avatar
aschalck
6 years ago

I've attached my Config.log and below is info on my mac:

 

MacBook Air (13-inch, 2017)

1.8 GHz Intel Core i5

8 GB 1600 MHz DDR3

Intel HD Graphics 6000 1536 MB

 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @aschalck

    Thanks! Can you also attach the lastCrash file from your Sims 4 folder too?

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