@Bluebellflora wrote:
@ThrashNeon
Can you upgrade past El Capitan to at least High Sierra?
That is not an option for the machine that it's currently installed on.
If it won't run on El Cap, then EA needs to update the system requirements for the game:
https://help.ea.com/en-us/help/the-sims/the-sims-4/the-sims-4-system-requirements/#mac
Mac
These are the requirements for The Sims 4 base game, no expansions included.
Minimum
- Mac OS version: Metal required. macOS X 10.11 (El Capitan)
- Processor: Intel Core 2 Duo 2.4GHz Processor or better
- Memory (RAM): At least 4 GB RAM
- Hard drive (free space): At least 15 GB of free space with at least 1 GB additional space for custom content and saved games.
- Graphics card (video): NVIDIA GeForce 9600M GT, ATI Radeon HD 2600 Pro or better. Video RAM of 256MB or better.
- Input: Keyboard and mouse
- Internet connection: Internet connection required for product activation
My machine exceeds all of these requirements.
It was running flawlessly on El Cap before recent updates, so this was definitely caused by changes by EA, not Apple.
Also note: the so-called "Legacy" version doesn't seem to work because I have a 64-bit system.
Very disappointing.