Forum Discussion
Bluebellflora
6 years agoHero+
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
6 years ago
Hey thanks for your reply, I have tried all the reinstall things and the rest origin scrip etc heres my mac specs
- Bluebellflora6 years agoHero+@zz6000
Can you update to a later version of macOS? I think your Mac Pro may be limited to El Capitan, but it would definitely be worth checking.
Have you checked whether your GPU has any updates available?
Your RAM speed is very low at 800 MHz but that will be due to the age of your Mac Pro. Would be worth looking into the maximum speed you can install for your system to recognise.- 6 years ago
Thats the latest version i can run, and thats the highest ram speed. the game used to run fine until the last update. I also have issues with Origin quitting and I get the warning box say that Origin is required to play this game blah blah blah then i have to restart etc.
- Bluebellflora6 years agoHero+@zz6000
☹️ Try a new game folder by dragging the Sims 4 folder from Documents > Electronic Arts to the desktop, forcing the game to create a new one. Does it still crash?