sims 4 crashing and mac restarts?
After adding seasons and island living, I got graphics issues and now freezes and my mac just restarts after a minute or two of play if that, help?
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@zz6000
Can you update to a later version of macOS? I think your Mac Pro may be limited to El Capitan, but it would definitely be worth checking.
Have you checked whether your GPU has any updates available?
Your RAM speed is very low at 800 MHz but that will be due to the age of your Mac Pro. Would be worth looking into the maximum speed you can install for your system to recognise.
Can you update to a later version of macOS? I think your Mac Pro may be limited to El Capitan, but it would definitely be worth checking.
Have you checked whether your GPU has any updates available?
Your RAM speed is very low at 800 MHz but that will be due to the age of your Mac Pro. Would be worth looking into the maximum speed you can install for your system to recognise.
Thats the latest version i can run, and thats the highest ram speed. the game used to run fine until the last update. I also have issues with Origin quitting and I get the warning box say that Origin is required to play this game blah blah blah then i have to restart etc.
- @zz6000
☹️ Try a new game folder by dragging the Sims 4 folder from Documents > Electronic Arts to the desktop, forcing the game to create a new one. Does it still crash?yeah it does, still crashes. Also sometimes it just logs me out as a user and then i cant restart Origin because its says " Origin is in use right now etc. " Does EA not have a direct email? I kinda just want a refund? I only started playing agin and brought an expansion and stuff pack.
- @zz6000
You'll have to contact customer support for a refund - https://help.ea.com
Maybe your Mac is now just struggling to play the game due to it's age? The hardware is extremely old ☹️
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