Forum Discussion
Bluebellflora
2 years agoHero+
That's a generic crash file, ignore it, it's meaningless.
Follow these steps to launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
Does it still happen with none of your current user data in the new Sims 4 folder?
- liv81022 years agoRising Newcomer
Yes, i completely uninstalled and reinstalled the game and am getting the same issue. Would the issue be listed somewhere in the problem report? I know nothing about code. I uploaded the problem report below.
- Bluebellflora2 years agoHero+@liv8102
No, uninstalling and reinstalling is not creating a new clean game and isn't necessary here. Please follow the link for further explanation and instruction.