3 years ago
sims 4 error code 801 [HELP PLS]
Problem: Sims 4 Error Code 801 shows up when I try to edit a lot, it loads, and then crashes bringing me to the world menu with said error.
I have tried uninstalling/reinstalling, relaunching as it says to, repairing the game, removing the mod folder to the desktop, and reviewing the EA form on this error code extensively.
https://drive.google.com/drive/folders/1HpHrCVId3NNX9KTVEYLscH5y_cnKUUJ3?usp=sharing
Follow the link above for:
- \Documents\Electronic Arts\The Sims 4\saves
- \Documents\Electronic Arts\The Sims 4\Config.log
- \Documents\Electronic Arts\The Sims 4\Options.ini
Follow these steps to launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
That’s a whole new clean Sims 4 folder, not just moving some files and folders out temporarily.