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michkups's avatar
michkups
6 years ago

Sims 4: Error code 801

I just installed the Star Wars Expansion Pack and every time I go load my game (after creating my character), I get the Error Code 801. Do you know why this is happening?
mac
michkups's avatar
michkups
6 years ago

I removed the mod folder and its still coming up - I don't have any external mods with the game so not sure why that would be happening

Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@michkups

Move the whole Sims 4 folder to the desktop and try again. Does the error still come up?
  • michkups's avatar
    michkups
    6 years ago

    It works!!! Thank you

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      6 years ago
      @michkups

      Now try moving your saves from the old folder you moved into the new Sims 4 > saves folder, hopefully it will still load ok 🙂
      • michkups's avatar
        michkups
        6 years ago

        I am kinda ok not having my old saves to be honest.. they were a good family but i'm happy to let them RIP

        Happy to start my Star Wars journey!!!

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