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taylorgrayyy's avatar
taylorgrayyy
5 years ago
Solved

sims 4 freezing/crashing when loading household

Hi there! I'll try to make this sound as clear as possible so I don't confuse anyone. When I load a specific household for the first time, during the loading screen it will freeze and the infamous ra...
mac
  • Bluebellflora's avatar
    Bluebellflora
    5 years ago
    @taylorgrayyy

    Do you have some kind of Mod enabling hidden objects or changes to the build/buy mode? It looks like you're using TwistedMexi's Better Exceptions Mod so the best place to ask for Mod advice would be on their site. Your game works fine without Mods so it's a 3rd party content issue.
Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago
@taylorgrayyy

If you move the Mods folder to your desktop, trash the localthumbcache.package file and try and load up your game with NO Mods, does it work?

Could you attach or c/p the LE here?
taylorgrayyy's avatar
taylorgrayyy
5 years ago

Yes, the game does load and work properly when I removed my mods folder. I tried attaching the file but it wouldn't let me so I copied and pasted it below.

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>7d161ba66d9a4bac5e77b549</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-03-22 14:01:34</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1220-1.200.000.440.Release</buildsignature><categoryid>player_planned_drama_node.py:99</categoryid><desyncid>7d161ba66d9a4bac5e77b549</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'NoneType' object has no attribute 'situation_id' (AttributeError: 'NoneType' object has no attribute 'situation_id')&#13;&#10;Traceback (most recent call last):&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 114, in wrapped&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 110, in finally_wrap&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 356, in c_api_client_connect&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\injector.py", line 23, in _wrapped_function&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\zone_spin.py", line 94, in _turbolib_on_late_zone_load&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 558, in do_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1476, in update&#13;&#10; File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2020\Tmex-BetterExceptions\PublicUnlock.py", line 13, in _unlock&#13;&#10; File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2020\Tmex-BetterExceptions\tmex_BetterExceptions_Hooks.py", line 96, in tm_be_class_exceptions&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\injector.py", line 23, in _wrapped_function&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\exceptions_feedback.py", line 18, in _on_exception_occurrence&#13;&#10; File "E:\Builds\MCCC_7_0_0\mc_cmd_center\mc_utils.py", line 145, in _wrapper_function&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1460, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 627, in on_enter&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 279, in on_situation_creation_during_zone_spin_up&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\player_planned_drama_node.py", line 99, in on_situation_creation_during_zone_spin_up&#13;&#10;AttributeError: 'NoneType' object has no attribute 'situation_id'&#13;&#10;rtim=0&#13;&#10;Client Session Time: 42.73&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,65,38147&#13; &#10;Modded: True&#13; &#10;SystemInfo: Mac OS X Version 10.14.6 (Build 18G103) GPU: Intel HD Graphics 6000 macOS Metal driver 0.0.0.0&#13; &#10;</desyncdata></report>
<report><version>2</version><sessionid>7d161ba66d9a4bac5e77b549</sessionid><type>desync</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-03-22 14:01:52</createtime><buildsignature>Local.Unknown.Unknown.1.61.15.1220-1.200.000.440.Release</buildsignature><categoryid>player_planned_drama_node.py:144</categoryid><desyncid>7d161ba66d9a4bac5e77b549</desyncid><systemconfig/><screenshot/><desyncdata>Exception occurred while attempting to populate a repeated field: (AttributeError: 'NoneType' object has no attribute 'serialize_to_proto')&#13;&#10;Traceback (most recent call last):&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 203, in c_api_server_tick&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 403, in call_save_game_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 411, in request_client_disconnect_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 419, in save_to_scratch_slot_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 437, in save_game_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 480, in _save_game_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 539, in _fill_and_send_save_game_protobufs_gen&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 512, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 118, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\injector.py", line 23, in _wrapped_function&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\zone_spin.py", line 173, in _turbolib_on_zone_save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1528, in save_zone&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 512, in save_all_services&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 425, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\distributor\rollback.py", line 32, in __exit__&#13;&#10; File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2020\Tmex-BetterExceptions\PublicUnlock.py", line 13, in _unlock&#13;&#10; File "D:\Projects\Sims 4 Modding\Mods\TMex Mods 2020\Tmex-BetterExceptions\tmex_BetterExceptions_Hooks.py", line 96, in tm_be_class_exceptions&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\injector.py", line 23, in _wrapped_function&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\sims\masked\v150d\exceptions_feedback.py", line 18, in _on_exception_occurrence&#13;&#10; File "E:\Builds\MCCC_7_0_0\mc_cmd_center\mc_utils.py", line 145, in _wrapper_function&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\drama_scheduler.py", line 425, in save&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\drama_scheduler\player_planned_drama_node.py", line 144, in save&#13;&#10;AttributeError: 'NoneType' object has no attribute 'serialize_to_proto'&#13;&#10;rtim=0&#13;&#10;Client Session Time: 42.73&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,65,38147&#13; &#10;Modded: True&#13; &#10;SystemInfo: Mac OS X Version 10.14.6 (Build 18G103) GPU: Intel HD Graphics 6000 macOS Metal driver 0.0.0.0&#13; &#10;</desyncdata></report>
</root>

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @taylorgrayyy

    Do you have some kind of Mod enabling hidden objects or changes to the build/buy mode? It looks like you're using TwistedMexi's Better Exceptions Mod so the best place to ask for Mod advice would be on their site. Your game works fine without Mods so it's a 3rd party content issue.
    • taylorgrayyy's avatar
      taylorgrayyy
      5 years ago

      The only mods I could possibly think that could do that would maybe be UI Extension Cheats, SNB Bills, and SNB. But they are all up to date. I'll go TwistedMexi's site to see if I can do anything. Thank you for the help!

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