Sims 4 Game Crash/Freezes
Ok, so I've been having this problem for the past week now. Whenever I'm playing my game, it would freeze, and then I would receive a notification from my laptop telling me that my device had run out...
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<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>8d489fa22361770c62298ef9</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2022-03-10 05:40:53</createtime><buildsignature>Local.Unknown.Unknown.1.84.197.1230-1.200.000.546.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x11c9</categoryid><stack> 0x11c9 0xdfece9 0xf6a70f 0x1f6eee 0x64f4 0x200f</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 108.10<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x96d01090<br />LoadingScreenActiveFlag: 1<br />Origin Version: 10,5,111,50299<br />Modded: True<br />SystemInfo: Mac OS X Version 10.16 (Build 21D62) GPU: AMD Radeon Pro 5300M macOS Metal driver 0.0.0.0<br />(baseaddr) 0x7ff80978b000,'libsystem_platform.dylib' 0x109cdb000,'The Sims 4' 0x109cdb000,'The Sims 4' 0x109cdb000,'The Sims 4' 0x7ff809773000,'libsystem_pthread.dylib' 0x7ff809773000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>
@JllGreen
Sounds like you have a bloated save which is sucking up the memory. How big are your saves?
Do you have a 16" MacBook Pro?
Yeah, I have a 16" MacBook Pro, and right now I have 5 save files that are about 67 MB each
- @JllGreen
The Sims 4 and 16" Intel MacBook Pros have never played well, there's some kind of inherent issue most likely linked to the GPU https://answers.ea.com/t5/Technical-Issues-Mac/-WORKAROUND-Problems-playing-Sims-4-on-the-16-quot-MacBook-Pro/m-p/8750583#M27203
And yes, that's stupidly big for a save file, no wonder you're having issues. Have you checked out the bug forum for bloated saves? https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-BugsI just checked out both forums and downloaded the GPU application but on all three settings it still crashed, and as for the save files I deleted the entire folder and tried to launch the game, it crashed, and then I only put in one of the save files, which were 67 MB, and it still crashed, so I'm not sure the save file is the problem. I dunno, the game will literally only launch if I delete the entirety of the contents in the folder and have it generate new ones, but I'm still on a countdown for when it's going to freeze again, and restart the entire problem. I'm just so confused as to where this problem is coming from because when I first got my laptop just a couple months ago the game was running like an angel, but starting from last weekend these problems have come up, and nor the game or my computer has updated to any new program that I can just blame it on in the past week and a half.
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