Forum Discussion

6 years ago

Solved

Sims 4 Glitching and Crashing (MAC Book), help!

Hi! I've had reoccurring problems with my Sims4 account for the couple of days following the latest update. At first it was extremely glitchy to the point where I couldn't see my character in the '...

mac

Bluebellflora
6 years ago
@BambinoCheeno

You should run 10.13.6 High Sierra or later, the game doesn't like El Capitan or Sierra currently ☹️

Bluebellflora

Hero+

6 years ago

@BambinoCheeno

No video attached. Is your issue similar to this? https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Empty-CAS-Question-Marks-Invisible-Sims-Night-Sky/m-p/8422834#M155416

BambinoCheeno
6 years ago
Hi thanks for the reply,
Its similar to the last photo but its more like the pixels are stretched, I'll try and link screenshots and have another go at the video!
In the video/ screenshots my game is paused yet the pixels are continuing to glitch and move around the screen?
Less than a minute after this happens the game & my computer will shut down?
- Bluebellflora
  Hero+
  6 years ago
  @BambinoCheeno
  
  Thanks. Are you running 10.11.6 El Capitan?
  - BambinoCheeno
    6 years ago
    @Bluebellflora Originally I wasn't but I've just gone ahead and installed it. Sims seems to be working so much quicker with the update, thank you! However, after about 5 minutes or so it'll start glitching again and then crash?