Sims 4 Keeps Crashing - Mac Error
Hi, My game keeps on routinely crashing every time I boot up the game. I have created a new folder every time this happens, which fixes the game for a few times I boot up, but then starts crashing a...
Forum Discussion
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Which files from a previous Sims 4 folder do you move into the newly created folder?
@Bluebellflora Here are my Mac Specs:
macOS Monterey
Version 12.3.1
MacBook Air (Retina, 13-inch, 2020)
Processor: 1.1 GHz Dual-Core Intel Core i3
Memory: 8 GB 3733 MHz LPDDR4X
Startup Disk: Macintosh HD
Graphics: Intel Iris Plus Graphics 1536 MB
After changing the Sims folder to Sims 4.old, I move my mods folder, saves folder, and tray folders to the newly created Sims 4 folder.
- @SummerSloane
Thanks. The whole point of creating a new Sims 4 folder is to test the game thoroughly without any of your previous data. If it works normally you can then start adding back your saves, mods etc. but when the game stops working again you know it will be one of the files you just added back which is causing the problem. It's all explained here - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
There is also the possibility that Monterey is causing the issue, as evidenced in this thread - https://answers.ea.com/t5/Technical-Issues-Mac/macOS-Monterey-and-new-Sims-4-update-crashing-problems/td-p/10942620
There have also been multiple reports of game issues over the last year or so from users with the same Mac as you. This is most likely to be caused by the very low spec. of the machines as they are not designed for any form of gaming.When creating a new Sims 4 Folder, I do move each folder in one by one, and I get no issues upon reboot. I thought this was caused by my script mods, since it usually happens after I turn on the script mods, however even with script mods out of my game it still will sometimes crash.
What do you recommend doing? Will this just be an issue that can't be solved – and a stronger gaming computer will be needed?
- @SummerSloane
Does it only happen after you've added the script mods back in then taken them out again? Or does it happen before you've added them back in, after playing a clean game for a while?
If the issue is related to Monterey you will need to wait for either EA to fix it, or for a future Apple update which may change whatever the trigger is.
If it's Mod related you need to test adding them back in one at a time, finding out the culprit.
I suspect it is a mixture of these two things. With regards to the Mac, the more content you add to your game the more your Mac will struggle to run it. It is difficult to sometimes troubleshoot on low spec machines because performance will always be compromised.
I would try a clean folder again and play it for several hours without adding in any of your Mods, see if it happens again and how frequently.
