Forum Discussion
alyssaswan14
2 years agoRising Traveler
I am on a Macbook Pro. everytime i open the sims 4 app via the EA app, after a couple seconds of it starting to open up it just stops and crashes and an error report pops up. i have tried EVERYTHING such as,
-deleting and reinstalling EA APP
-deleting and reinstalling Sims 4
-restarting computer
-repairing game
-removing all mods
-removing all tray files
-clearing cache
SOMEONE PLEASEEE HELP!
xjfm
2 years agoRising Novice
Also happening for me, have tried everything including playing with a completely new game - have essentially lost all gameplay in the process.
Hopefully there's a fix soon.
- Bluebellflora2 years agoHero+@xjfm
Correct. Renaming or moving the Sims 4 folder forces the game to create a new one which test whether the issue is in the user data. You've stated you've lost all gameplay so presumably your game now loads as it should? The problem is therefore in the Sims 4 folder. Follow the link in my previous post which describes how to figure out what is causing the issue.- xjfm2 years agoRising Novice
My game has only started once, since creating a new game file. I now keep having the same issues with it crashing on startup and haven’t been able to play in almost two weeks.
- Bluebellflora2 years agoHero+@xjfm
What files did you add into the new Sims 4 folder from the old one?
Which model Mac do you have and version of macOS?