Sims 4 running slowly on Mac
My sims game is running very slow despite being on low graphics. The game has run fast before but sometimes when I go on it just goes very slowly. Specs: MacBook Pro (15-inch, 2017) 2.8 GHz Intel ...
Forum Discussion
EA_Mai
EA Staff
EA StaffHi @galexandrakis,
One of the times it's running slow, could you try to create a new save game from the Main menu and see if it makes a difference? If not, could you restart your computer and see if just after restarting it it runs better?
Could you tell us which macOs you have installed in the computer? Fully updated High Sierra?
Thanks!
-Mai
One of the times it's running slow, could you try to create a new save game from the Main menu and see if it makes a difference? If not, could you restart your computer and see if just after restarting it it runs better?
Could you tell us which macOs you have installed in the computer? Fully updated High Sierra?
Thanks!
-Mai
Yes, I will do that and let you know as soon as it happens again. As far as OS, I am running High Sierra, yes.
Thanks!
Thanks!
- EA_Mai
Thank you @galexandrakis, that would be helpful. We will be here whenever you have the opportunity to test 🙂
Ok! I tested it. It seems as though it is the whole game running slowly, regardless of the save game I am using. I hope there is a way to remedy this!
Thanks! 🙂
Hello there, @galexandrakis
There's kinda low wiggle room here as to what you can do to fix your game, so I messily copied down a few things you can try. Hope this helps!
Do you have any mods or CC downloaded? This could be the problem with your game running slowly.
Play in windowed mode, as this is known to reduce lag.
The Sims is often known not to work on High Sierra, the best thing you can do is contact customer support.
Could your computer have too much storage? Sometimes this can affect gameplay. Same goes for old computers.
Try switching to 32-bit mode.
Untick Online features and share user data in the options menu.
Make sure that you lower the storage TS4 is taking up, it looks like the problem. You need at least 10GB for TS4. (9 for the game and 1 additional GB.)
Please provide your RAM in this forum as well.
Happy simming!
-Tiffany
