Forum Discussion

7 years ago

Solved

Sims 4 stuck on "Verifying Game Files" (Mac)

Hi! So For about a month or so now my sims 4 on origin has been broken. I've tried EVERYTHING you can find about this Sims 4 bug. Basically what happens is when I open origin origin works fine but th...

mac

Bluebellflora
7 years ago
@sofiacataldi

Have you run the Origin reset tool? https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

yassinsounkef

6 years ago

hi, i have the same problem and i don't understand the tool for fix origin i follow the step but they don't ask me my admin code or whatever it is.. sorry for my english i'm french

Bluebellflora

Hero+

6 years ago

@yassinsounkef

Click on Download the Reset Origin tool to download it - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

Double click on the Reset Tool in your Downloads folder to open it

Click Reset Origin in the pop up window.