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Sugar_Apple_Pie's avatar
Sugar_Apple_Pie
9 years ago
Solved

Sims 4 Won't Open Due To Corrupted Files

When I try to open Sims 4, I get this message:

Unable to start:

Cannot start because the below file appears to be corrupted. Please repair or reinstall the game via Origin.

/Applications/The Sims 4.app/Contents/Data/Client/ClientDeltaBuild1.package

[bdbb60ea:29f00e76:00000000:00000000]

Is there any other way to fix this other than reinstalling the game as that takes a really long time and if I do reinstall the game will my data be deleted?

mac
  • fons_garmo's avatar
    fons_garmo
    9 years ago

    Hi @Sugar_Apple_Pie,

    Go to Origin -> Right click on The Sims 4 cover -> Repair. This will repair The Sims 4 installation without having to reinstalling the whole game 🙂

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  • Sugar_Apple_Pie's avatar
    Sugar_Apple_Pie
    9 years ago

    Extra Information: 

    I just updated but haven't played the game in a while.

    I'm on a MacBook Pro (13-inch, Mid 2012) with version 10.11.6.

  • fons_garmo's avatar
    fons_garmo
    Hero (Retired)
    9 years ago

    Hi @Sugar_Apple_Pie,

    Go to Origin -> Right click on The Sims 4 cover -> Repair. This will repair The Sims 4 installation without having to reinstalling the whole game 🙂

  • AdysonMcBride's avatar
    AdysonMcBride
    8 years ago
    I am having this problem also. When I right click on the sims cover there is no repair option. I don't want to uninstall my game because I don't want to lose my saved game data. Any suggestions?
  • fons_garmo's avatar
    fons_garmo
    Hero (Retired)
    8 years ago

    Hi @AdysonMcBride,

    If you have this problem an the Repair option is not available, you'll need to fully reinstall the game. This issue can only be solved with the Repair option or reinstalling the game.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Hi Adyson,

    I assume your right clicking from the "My Home" page

    Try and right click on the "My Game Library" page and it should come up with repair from there.

    Best Wishes

    🥳

    Tori

  • Anonymous's avatar
    Anonymous
    8 years ago
    So I’m having a similar problem. I have a corrupt file in which I am unable to open my sims game. I have tried deleting the file, repairing the game, and uninstalling and reinstalling the sims. Is there anything I can do???
  • Anonymous's avatar
    Anonymous
    8 years ago

    One of your mods are outdated or currupted. you have to go through each one carfully for the game to work

  • Anonymous's avatar
    Anonymous
    8 years ago
    I already know which file is corrupted and deleted it. It still says I have the same problem though?
  • Anonymous's avatar
    Anonymous
    8 years ago

    This happened to me yesterday , how did you get you sims 4 to work again

    thnak you 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Unfortunately, I wasn’t able to get it to work and instead had to use it on a different computer.

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