Forum Discussion

5 years ago

sims 4 won't open, installed on external hard drive

I have downloaded sims 4 to my external hard drive (I use Mac book pro 2020 to play) but it won't open, it only pops up in the bar but then closes after a few seconds. It has worked before but then s...

mac

Bluebellflora

Hero+

5 years ago

@ronjamaria96

Try this https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163

ronjamaria96
5 years ago
I have tried all of those already😅
- Bluebellflora
  Hero+
  5 years ago
  @ronjamaria96
  
  I only needed you to try the new Sims 4 folder 🙂
  
  Are you getting any error messages?
  
  Have you tried running the Origin reset tool? https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/
  
  In System Preferences > Security & Privacy > Privacy > Files & Folders, does Origin have access to external drives?
  - ronjamaria96
    5 years ago
    I tried that to and its still not working ☹️