Stuck on loading screen before main menu
Every time I start the game the little intro plays and I get the loading screen before the main menu. It never loads further, I've tried waiting it out but after 15 mins I gave up and force-quit. I...
Forum Discussion
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
How much storage space is available on your Mac?
When you moved the Sims 4 folder, did you move any of the contents into the new Sims 4 folder that was generated?
macOS Big Sur Version 11.7.9
MacBook Pro (Retina, 15-inch, Mid 2014)
Processor 2,8 GHz Quad-Core Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 750M 2 GB
I have 28-29 GB of storage available, and did not move anything into the new folder; the game was working just fine earlier this week and so I had initially thought it was a mod/CC issue. I've also tried starting the game in windowed mode with no luck.
- @mikeyelves13
There was a security update to macOS on the 24th. You mention it was working up until a few days ago, I wonder if there is a link? Probably not but there’s a very small chance.
Set up a new user account on your Mac and see if you can launch the game in that account. Presuming Origin is installed in your Macintosh HD > Applications folder?The new account has the same issue sadly. I only got the newest software update for macOS this morning after my game already started acting up as one of my attempts to resolve the issue.
