Stuck on loading screen before main menu
Every time I start the game the little intro plays and I get the loading screen before the main menu. It never loads further, I've tried waiting it out but after 15 mins I gave up and force-quit. I...
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I don't think it ever asked for that access; origin on opening asked for admin password which I gave it, but I don't recall any other pop-ups.
@mikeyelves13
Hmm. Maybe that’s the problem. Check in System Preferences > Security & Privacy > Files & Folders and make sure the game, not Origin, has access to your Documents folder.
Hmm. Maybe that’s the problem. Check in System Preferences > Security & Privacy > Files & Folders and make sure the game, not Origin, has access to your Documents folder.
On my admin account it has the access; on the new account there's not a way to give it access, I think it hasn't been able to load far enough to ask or that it accepts the access the admin has idk
- @mikeyelves13
If it has access but not loading on your main account then I have no idea what the problem could be ☹️ If you set up a standard account for the testing it should have prompted for an administrator to allow permission to access the Documents folder but that's largely irrelevant now anyway.
If you ever do figure out a solution please take a minute to post back here what the fix was. It will help others who may have the same problem as you. By some miracle the game has spontaneously started working on my admin account! Maybe my sims decided to end their strike? I think that the action of making a new account and double checking that the permissions were correct fixed it somehow.
